A care home under investigation following the death of a resident has been urged to make improvements by the CQC, after an inspection found the provider to be breaching a health and social care regulations..
After being notified of an incident at Rossendale Nursing Home which is currently under criminal investigation following the death of a resident,
The report states: “The information CQC received about the incident indicated concerns about the management of choking risks.”
During the CQC visit, officers looked to see if improvements had been made since the last visit, in which the home was also rated as ‘requires improvements’.
They found that although some progress had been made, the care home was still in breach of a regulation and residents were at an ‘increased risk of harm’.
Out of three key questions of the inspection, asking whether the home is safe, effective, and well-led; the nursing home was found to be unsatisfactory in all.
Inspectors praised management for putting some systems in place to reduce risk for residents, but found that work still had to be done.
Their report said: “Following a recent incident, they implemented choking risk assessments with instructions about steps to take to manage each person’s nutritional health.
“However, records were not always detailed to guide staff clearly about people’s needs and actions to support them.
“The management team identified one person as being at risk of choking, but different entries stated their diet should be ‘soft,’ ‘softened’ or ‘blended.’
“These are dissimilar, specific terms and the conflicting information placed people at greater risk.”
As part of the inspection, relatives of residents were asked their opinion on the home and gave officers positive feedback about their experiences.
One said that they felt ‘relaxed’ knowing that their family member was safe and looked after.
However, inspectors found room for improvement, saying that the service would have to improve to “at least” good.